Once you begin to complete a course, you may find that the course material is not relevant to your needs, or that the time commitment required to complete the course is eating at other commitments you may have in your personal or professional life. No matter the reason, Genius makes it possible for you to quickly and easily withdraw from a course.
This Article shows you the steps to request and confirm that you have been withdrawn from a course that you were previously enrolled in.
Note: If you have not completed the registration process (i.e. you were in the process of registering for the course), your course may still be in the Genius Shopping Cart. Please click here to learn more about the Cart and how you can use it to stop the enrollment process.
Requesting a Withdrawal
To request a withdrawal, click on the Withdraw from a Course link on the Sidebar on the left-hand side of your screen.
The Withdrawal interface will appear:
Course withdrawals in Genius are a two-step process. The first step is for you to request a withdrawal by clicking on the Request new drop link on the upper left-hand side of your screen:
A floating window will appear. This window allows you to make two choices regarding your drop. The first allows you to select the course you want to drop. The second allows you to select the reason why you are dropping the course. Adding a reason provides valuable feedback to the people who create and manage your courses:
Once you have requested a withdrawal by submitting the form described above, your request is sent to the person responsible for the course (this can be an instructor, your manager or a System Administrator) and you can leave this screen.
Has my withdrawal been approved?
The main interface of the Course Withdrawal screen makes it possible for you to check if a request you made earlier to withdraw from a course has been approved. This screen will show all the withdrawal requests you have made since you started learning through the Genius solution, plus the following information:
- The name of the course you want to drop
- The status of the withdrawal request (allowing you to check if the course withdrawal has been approved or not)
- The reason you provided when completing your withdrawal request
- The user who requested your withdrawal. Please note that you may be withdrawn from a course by a user who has the required permissions. If that is the case, the name of that person will be listed here.
- The date and time when the withdrawal request was completed:
If that status of your your withdrawal request is listed as APPROVED, your request has been completed. If the status is not approved, you can edit your withdrawal request - for example, you can the course that you want to withdraw form or you can change the reason why you decided to create the request in the first place.
To learn more...
Once you withdraw from a course, you may want to search for, learn about and enroll in new courses. You may have to pay for these new enrollments - but as soon as they are completed, you will be able to begin to use your Genius Learner's Dashboard to track your progress, performance and engagement - and take advantage of the easy access it provides to your learning materials and your course results.