We all have many username and password combinations to remember as a result of our online presence. Because of this, it is very common for us to become confused or even forget the passwords we use to log into multiple Web sites, both for personal and academic uses. At Genius, we are very aware of this and have made it easy for you to recover your password from the login page provided in our solution. We provide more details on how this is done below:
Recovering your Password
Recovering your password in the Genius SIS solution is easy. Go to your organizations' Genius sign-in page (typically something like myorganization.geniussis.com) and click on the Forgot Password link below the sign-in forms:
You will then be directed to another page where you will be asked to provide the username and email address that Genius keeps on file for you in the platform. The username should be the same as the one you use to log into the platform. The email address should be the same email address where you receive notifications from Genius, i.e. automated announcements about course enrollment, messages from your instructors, etc.
Once you have completed this information, click on the Request Password button. You will shortly receive an email assigning you a new password that you can use to log back into Genius as required!
To learn more...
Once you have reset your password, we highly recommend that you change it to something you can more easily remember. You can do that by editing the information that Genius keeps about you in the system.