For some organizations, learning initiatives are more than just a way to improve the skills, knowledge and competencies of their members - they can also be a source of revenue that helps cover the costs of creating and maintaining a learning program. This is especially important for non-profits and similar types of organizations, where training others is critical to the organization's mission, but budget restrictions mean that the the organization must recover the costs associated with its learning initiative.
With this in mind, Genius SIS makes it possible for learners to pay for their courses before they can complete the registration process. In this Article, we will discuss the different ways that you can pay for your courses - and how you can make use of discount and voucher codes to take advantage of any offers put in place by your organization as part of its learning initiative.
Paying for your Courses
Paying for your courses in Genius SIS is easy. When you are ready to checkout, you can click the Proceed to Checkout button on the top right-hand side of the Course Catalog to view and confirm your Shopping Cart. If any of the courses you selected have a price associated with them, a collapsible menu item will appear on the bottom right hand of your screen:
You can use this menu to choose the payment method you would like to use to complete the registration process. Below, we describe the different payment options that are available to you from within the platform:
Paying with a Purchase Order / Mailing a Check
The first option available to you is to send a document to the organization responsible for the courses that you will participate in. This document can be a purchase order or a check. Select the Mail a Check option in the payment menu. Instructions for delivery will appear below the selection menu as shown below:
Credit Card Payments
The second payment method available to you is to make use of a credit card to pay for your course via a Web site. To do this, select the Pay via Website option in the payment menu. Genius will display the forms required to complete payment via credit card below the selection menu as shown below:
Genius will validate your credit card information before passing this to an external payment gateway via secure HTTP. Your credit card information is never stored in our server and your information remains secure during transit.
Please note that Genius will not process or charge your credit card - this will be done by a third-party. Answers to common challenges faced by our users during the payment process are described in the Q&A sections below.
Internal Chargebacks/Charging your Department
The final option available to you to pay for your courses is to charge your department, or perform an "internal chargeback". Genius makes it possible for you to keep track of the affiliation in your organization. Affiliations can be used to replicate your organizational hierarchy - for example, making it possible for you to be grouped along with the rest of your colleagues in the Sales department in the Eastern territory of the North America region, for example.
This payment option makes it possible for the department responsible for training, for example, to charge back the costs of your chosen courses to your own department. Your manager and administrator can provide you with more detailed instructions about which option to use when paying for your courses.
To select the Internal Chargeback option when completing payment, select the Charge my Department option in the selection menu as shown below:
Genius will notify the individuals responsible and ensure that they are notified of your intention to enroll in their course. You do not have to worry about the back-end processes required for your enrollment.
Discount & Voucher Codes
Your organization may have chosen to use discounts as part of the marketing strategy put in place to create revenue around its learning content. Genius makes it possible for you to take advantage of this as a Learner by making it possible for you to apply a coupon or voucher code to obtain a discount when paying for your courses.
To apply a voucher code, simply type in the code on the space titled Coupon Code on the middle right-hand side of your screen. Click Apply, and Genius will validate your coupon code and apply any discounts to your pricing. You will be able to see the change in the pricing in the Total Amount listed in the middle left-hand side of your screen.
In this particular example, the MyGeniusTrialCoupon voucher code results in a 1% discount being applied to your courses. Coupon codes can result in either absolute (for example, $20 dollars off your purchase) or relative (percentage-based) discounts being applied to your purchase.
Below, we show the results of applying the MyGeniusTrialCoupon to this purchase:
Once you have applied the discount, you can proceed with payment of the courses as normal - by selecting a payment method and then clicking on the Make Payment button on the bottom right-hand side of your screen.
I paid for a course, but now I would like a refund...
We understand that sometimes, even in education, you may regret a choice you made even after you have completed payment. If you paid via purchase order or check, you will have to contact your manager or your System Administrator to ensure that a refund is processed for you.
If you paid via Credit Card, some payment gateways may be able to process a refund for you and credit your card with the amount you paid, minus any processing fees that may apply. Please contact your System Administrator for more details on this regard. Unfortunately, the Genius SIS system will not process refunds automatically.
Withdrawing from a course is a separate process. We have created an Article describing how the withdrawal process works in Genius in greater detail.
I would like to pay in an alternate currency...
If you would like to pay in an alternate currency, you can still pay for your courses using Genius by selecting the Pay via Website option in the selection menu available to you. Payment is not handled by Genius directly but by a third-party platform known as a payment gateway. These gateways will charge your card and will perform the currency conversion for you.
To Learn More...
You should receive a confirmation email from Genius once your enrollment process is complete. You can then return to your Dashboard and begin to complete your assigned coursework as required. As you complete your courses, Genius will also make it possible for you to view your performance in the courses you are completing, print your transcripts and issue certificates for you to evidence your commitment to the learning program designed by your organization.
Because payment processes can be tricky, we highly recommend that you keep your contact information up to date in the platform. This way, you will make sure that you receive confirmation when payment is completed and you are ready to begin your coursework.