You can find the Financials tab under the Learners tab in the left Administrator's menu. The first sub-tab underneath Financials is labeled, "Accounts".
Accounts will show a financial summary of records user by user. Each row will consider the Account #, the Account Type, the user's Status, the total Balance the user owes, and an option to preview the account for that user's financials.
When clicking "View Account" under the Actions column, an Admin can view transactions row by row in more detail, including information that would be available on the ledger.
Clicking "View Details" in the tab under Actions shows even more information about the transactions that created whatever the Balance is shown to be.
Clicking "Make Adjustment" in the tab under Actions shows how to adjust the information shown in the transaction.
When viewing Transactions one by one, you can select Actions to Refund a learner of a specific transaction balance. Please note that actually processing a refund requires action through the configured payment gateway your organization is using.
Once you submit the refund, a new line of data will appear on the transactions page with the refund information:
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